Is it possible to make the exchange on site?


It is not possible to make an exchange on site as we are not open to the public.

Depending on your case, you will either have to go through the club (if it is provided by SAVI and open for pickup). Before bringing the items back to the club, please notify us by email at [email protected]

If you are not part of the first case, you must return your items at your expense. Please note that in the second case, for an exchange, you will also have to pay the shipping costs of the new products.